We like to offer our VW customers as many resources as possible. VW Southtowne was directed to a Reddit and a VW Group forum site regarding the TDI Buy back process and discussions of what other VW TDI customers are going through.
Since VW dealers are only facilitators for TDI buy back appointments and drop off’s, we don’t have answers to your questions. We do try to keep an ear out to direct you to good resources for the emissions settlement q&a’s.
Volkswagen is about a month out from the final court approval hearing (October 18th). There hasn’t been much in updates since the original press release in June. We wanted to provide you with contact information, as the dealerships are unable to answer specific questions at this time. VW Dealerships have been instructed to direct customers to the VW Diesel Emission Settlement hotline, 844-98CLAIM(25246). This hotline will be able to answer your questions regarding updated information and what you need to do for your TDI.
There are some new tools on the vwcourtsettlement.com page. This includes a couple of instructional videos, such as how to use the online portal. There is also an updated timeline. Don’t forget to go through the steps and make sure you are registered so you can get up to date information regarding your VW TDI. There is no information regarding the 3.0L models yet.
We know there are many of you that want to sell. Just a reminder: If you owned an eligible vehicle on June 28, 2016 and sell, trade or otherwise transfer ownership of your vehicle before the Court grants final approval of the Class Action Settlement, you will lose your rights to any benefits under the Class Action Settlement.