**We just wanted to put some clarification on the Goodwill pacakge that VW is offering TDI owners. This is not something that goes hand in hand with a recall, it is completely seperate. It is simply a “we’re sorry.” Occassionally sorry’s come with flowers, treats, or another gift. Think of this as a gift from VW.
The reason we need your car at the time of activation of the cards is to verify is to make sure that people are not stealing VIN’s just to take advantage and make sure that the customer is still the owner of the TDI on the list.
If you have any questions please don’t hesitate to reach out! That is what we are here for.**
The program introduced today covers only VW-brand vehicles from the 2009-15 model years that contain the software. Audi is working on a similar program to launch on Nov. 13, VW’s statement said.
To use the funds, customers will have to follow a few steps. A vehicle identification number must be used at a VW website, www.vwdieselinfo.com, to see whether a car and owner is eligible under the offer. If a customer’s vehicle is covered, the owner must enter contact information and the current odometer mileage. Customers will then receive the prepaid cards in the mail within four weeks, VW said.
**Please note that VW Touareg TDI models are not included in this program.
Goodwill Package FAQs | Program Rules | Cardholder Agreement
*Restrictions apply. Goodwill Package available only to registered owners or lessees as of November 8, 2015 of affected 2.0L TDI vehicles who can provide VIN and other requested verification data. Limit one per affected vehicle as confirmed by unique VIN; cards may not be transferred or sold. Affected owners must register for the Goodwill Package by April 30, 2016 and comply with all Program Rules, including activating at participating dealership within one year of issuance. Volkswagen Prepaid Visa Loyalty Cards are issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. This card can be used anywhere Visa debit cards are accepted. Dealership card can only be used at participating Volkswagen of America dealerships. Both cards expire one year after date of issuance upon registration for the Goodwill Package. Void where prohibited and outside U.S. and Puerto Rico. See vwdieselinfo.com or call 1-800-822-8987 for important eligibility, registration, activation, and other Program Rules.